--- title: "Providers and subprocessors | Voicedot" description: "The providers that help us run Voicedot: what each one does for the service, which data it processes and when we update this list." url: https://voicedot.ai/en/subprocessors language: en updated: 2026-10-19 alternates: pl: https://voicedot.ai/pl/dostawcy-uslug.md --- Legal - [Data and privacy]() - [Privacy policy]() - [Terms]() - [Subprocessors]() - [DPA]() # Providers and subprocessors This list describes specific data flows and services supporting Voicedot. Entries do not all have the same legal role; some operate only after a user choice or configuration is enabled. Download PDF On this page ## Providers and services A subprocessor processes customer data on Voicedot’s behalf within the applicable agreement. This list also covers operations, billing and analytics tools, identity and scheduling services, and channels selected by users. Their role depends on the specific flow and service terms; being listed does not make every entry a subprocessor. Check the terms of selected integrations and external agents before sharing data. Providers and services - ### OpenAI **Purpose** Voice transcription and feedback processing with AI. **Data involved** Audio for transcription, plus feedback and context needed for requested AI processing. **When used** Depending on the feature being used. - ### Cloudflare R2 **Purpose** Private snapshots, temporary audio and encrypted backups. **Data involved** Saved page views, audio and object metadata; encrypted copies of app and service data. **When used** File and backup storage; scope depends on the feature. - ### Hetzner **Purpose** Application hosting and infrastructure. **Data involved** Application and operational data on the hosted infrastructure. **When used** Depending on the feature being used. - ### Stripe **Purpose** Payments, subscriptions and billing. **Data involved** Payment, billing and subscription information handled through the payment workflow. **When used** Depending on the feature being used. - ### Resend **Purpose** Email delivery, incoming replies and, when enabled, activation or marketing messages. **Data involved** Recipient and sender addresses, email content and delivery information. **When used** Scope depends on mail configuration and enabled communications. - ### Plausible **Purpose** Website, tutorial and app analytics running on Voicedot’s server. **Data involved** Visits and selected interactions, without note content, email addresses or login tokens. **When used** Self-hosted on Voicedot’s server (stats.voicedot.ai), without cookies. - ### Microsoft Clarity **Purpose** Session recordings and click maps on the app’s sign-in and setup pages, only with consent. **Data involved** Clicks, scrolling and pointer movement, the page address, device and browser; screen text and typed values masked in the browser, without an identifier or email. **When used** Only with consent. Microsoft Ireland Operations Limited; data in the Microsoft Azure cloud, transferred to Microsoft Corporation (USA) under Standard Contractual Clauses; recordings 30 days, aggregated data up to 9 months. - ### Appliku **Purpose** Application deployment and server management. **Data involved** Deployment configuration and build logs; administrative access to managed infrastructure. **When used** Service operations tool. - ### Cloudflare (proxy/CDN) **Purpose** HTTPS traffic proxying and infrastructure protection. **Data involved** Traffic handled by the proxy, including request content and technical connection data. **When used** For addresses using Cloudflare’s proxy. - ### Google (sign-in) **Purpose** Authentication when you choose Google sign-in. **Data involved** Account identifier, email, basic profile and authentication data; not note content. **When used** Optional identity service when Google sign-in is configured. - ### Cal.com **Purpose** Consultation scheduling when you open the calendar and make a booking. **Data involved** Information supplied for the booking, such as name, email, answers and selected time. **When used** Optional scheduling service; widget conversations are not sent automatically. - ### Amazon SES **Purpose** Alternative email delivery transport. **Data involved** Recipient addresses, message content and delivery information. **When used** Only when the SES mail backend is configured; it is not always active alongside Resend. - ### Slack **Purpose** Feedback delivery to the customer’s selected channel; separately, configured operator alerts. **Data involved** Customer integration: author email, category, page, pin indicator, note excerpt and dashboard link. Operator alerts: identifiers, metrics and restricted technical signals, without note content or audio. **When used** Customer channel only when connected; operator alerts only when enabled. These are separate flows. - ### Telegram **Purpose** Operator notifications about security, availability and product metrics. **Data involved** Restricted technical signals, identifiers and metrics; without note content, transcripts or audio. **When used** Only when the alert channel is configured and enabled. ## Analytics and cookies Plausible runs on Voicedot’s server. App events are stored in its own database; configured operator notifications may forward restricted identifiers and metrics. They do not send note content, transcripts or audio. A Slack channel selected for feedback delivery is a separate integration and receives a message excerpt and the author’s email. On the website, in the tutorials and in the app, Plausible counts visits, without cookies. Microsoft Clarity runs only in the app, on the sign-in and setup pages, and only with consent; screen text and typed values are masked in the browser. PostHog is not used. ## Updates and questions We review this list when we add, remove or materially change a provider. Customers who need contractual processing terms should also review the DPA and Privacy Policy. Questions about a provider or data processing? [Contact support](). [Data and privacy]() [Privacy policy]() [DPA]() ## Make peace with revisions. Then make progress. Start with one page and one person whose feedback you need. Annual plans only: 60-day money-back guarantee. ### Try it yourself Explore the full product at your own pace. Add the widget to your site and invite the first person to review it. Annual plans only: 60-day money-back guarantee. [Try it free for 7 days]() [or use the free plan]() ### Let’s do it together Meet Piotr to explore Voicedot, install the widget or discuss your project. 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